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Error When Downloading Product Files

Started , resolved .

Parcel Legacy API
Resolved

DigitalOcean has resolved the issues.

Posted .
Created

We are aware of reports regarding an error occurring for users when attempting to download product files. This is out of our control - and due to our provider DigitalOcean being down.

Status Report from Provider: https://status.digitalocean.com/incidents/jm44h02t22ck

We are closely monitoring the situation. Thank you for your patience.

Posted .